Delete your account

Delete from the app

• Open Profile.
• Choose Account & privacy.
• Select Delete account.
• Read the confirmation and approve permanent deletion.

Request deletion without the app

Email surion@vexumi.app from the email address connected to your VEXUMI account. Use the subject “VEXUMI account deletion” and include your @handle if you know it. If you used Apple’s Hide My Email, include the private relay address shown for VEXUMI in your Apple ID settings.

• Do not send your password, one-time code, or a copy of your ID.
• We may ask you to verify account ownership through a safer sign-in or email confirmation step.
• We will acknowledge a valid request and complete active-system deletion within 30 days.

What is deleted

• Profile, account link, country, avatar, and notification settings.
• Food posts, uploaded photos, captions, comments, reactions, follows, saves, blocks, and optional business-location pins.
• Push tokens and active Food Point balance.

Limited retention

Encrypted backups expire within 90 days. Security logs may remain for up to 12 months, and reports, moderation decisions, or reward records may remain for up to 24 months to prevent fraud and repeated abuse. Information required for a legal obligation or active safety matter may be kept only as long as necessary.

Subscriptions

VEXUMI does not offer paid subscriptions at launch. If paid plans are introduced later, deleting an account will not automatically cancel a store subscription; the cancellation steps will be displayed before deletion.